Privacy policy

Privacy Policy

Last updated: April 8, 2025

We’re f◼️gmania - a small but mighty design education business that takes your privacy seriously. This policy explains how we collect, use and protect your personal information when you use our website (fgmania.co.uk), join our email list, or book a class. It also covers your rights and how to contact us if you need anything.

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Who We Are

When we say “we”, “us” or “our”, we mean f◼️gmania. If you’ve got questions about your data, you can reach us any time at hello@fgmania.co.uk.

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The Short Version

We only collect what we need, we never sell your data, and we use trusted tools (like Shopify and Klaviyo) to run things behind the scenes. You’re always in control of your information, and we’ll never send you spam.

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What We Collect

We collect:

• Contact details – like your name and email when you sign up

• Order info – like your billing address, payment details and purchase history

• Account info – if you create one (you don’t have to)

• Support messages – if you contact us

• Website usage – your browser type, IP address, how you found us, and what you clicked (via cookies + analytics)

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Why We Collect It

We use this information to:

• Take your booking and send you what you’ve paid for

• Email you class info, updates or helpful reminders

• Improve our site and offerings

• Send marketing emails (only if you’ve opted in — you can unsubscribe any time)

• Comply with legal obligations

We do not use your data to sell you things you don’t need, and we do not sell your data to anyone. Ever.

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Tools We Use

We use:

• Shopify to run our store

• Klaviyo to send emails

• Stripe to securely handle payments

These services may process your data on our behalf. We only work with companies that are GDPR-compliant and take privacy seriously.

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Privacy & cookies clause for Meta Pixel

We use Meta Pixel and related tools to understand how visitors interact with our website and to show relevant ads on Facebook and Instagram. This may mean that certain information, such as pages visited or actions taken, is shared with Meta. We only use these tools if you accept cookies, and you can withdraw consent at any time through our cookie settings.

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Your Rights

If you’re in the UK or EU, you have the right to:

• Access the data we hold about you

• Ask us to correct or delete your info

• Withdraw consent

• Say no to marketing

• Lodge a complaint with a data protection authority

Want to do any of these? Just email us at hello@fgmania.co.uk.

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Cookies

We use cookies to:

• Make the website work

• Understand what’s working and what’s not

• Keep things running smoothly

You can change your cookie preferences in your browser at any time. Blocking cookies might break some parts of the site — just a heads up.

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Data Storage

Your data lives on secure servers. We only keep it for as long as we need to — for legal reasons, bookkeeping, or support. Then we delete it.

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Children’s Data

f◼️gmania is for adults. If you’re under 16, please don’t give us your personal information.

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International Visitors

We’re based in the UK but use tools that may process data elsewhere (like the US). Wherever your info goes, it’s protected under GDPR or equivalent safeguards.

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Changes to This Policy

We might tweak this policy from time to time. When we do, we’ll update the date at the top of this page.

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Contact Us

Have questions or need help?

📧 hello@fgmania.co.uk